Die Edelwies ist ein Ort, an dem Besucher jeden Alters einen wunderschönen und unvergesslichen Tag fern jeder Alltagsprobleme verbringen können. Dies setzt gegenseitige Rücksichtnahme und Respekt aber auch die Kenntnis der Parkregeln voraus.
Bitte sehen Sie daher vor jedem Besuch auf die Homepage, dort finden Sie u.a. die Öffnungszeiten, die Eintrittspreise und alle wesentlichen Informationen, einschließlich der Parkordnung.
Wenn Sie Anregungen, Fragen und/oder Beschwerden haben, kommunizieren Sie bitte direkt mit uns und schreiben Sie uns eine Email unter info@edelwies.com. Wir kommen schnellstmöglich hierauf zurück.
Mit Eintritt werden die Nutzungsbedingungen als verbindlich anerkannt. Der Edelwies Natur- und Freizeitpark (nachfolgend auch kurz „Park“) genannt befindet sich auf einem Privatgelände. Die Parkordnung ist an der Kasse sowie auf der Website verfügbar. Jeder Besucher, der den Park betritt stimmt der Geltung der Parkordnung zu. Die Geschäftsleitung ist berechtigt, jeden Besucher, der eine Gefahr für die Sicherheit und die Gesundheit der Anwesenden darstellt, den Zugang zum Park zu untersagen (Trunkenheit, etc.). Bei Verstößen gegen die Parkordnung wird man aufgefordert, den Park zu verlassen, ohne dass der Eintrittspreis zurückerstattet wird. Eltern und Begleitpersonen haben ihre Aufsichtspflichten sorgfältig wahrzunehmen und tragen Verantwortung für alle Schäden, die durch die zu Beaufsichtigenden entstehen. Das Baden in den künstlichen wie natürlichen Seen oder das Betreten der gefrorenen Gewässer ist nicht erlaubt.
Parking
Our parking areas are subject to the rules and signs in the Road Traffic Regulations (StVO). The speed limit is 15 km/h. Pedestrians always have priority. Vehicles may only be parked within the designated visitor parking areas and only for the duration of the visit during the park opening times. Parking is free for visitors. Vehicles are not monitored or safeguarded. It is not permitted to leave vehicles of any kind in the parking area overnight. Camping, barbecues and/or picnics are not permitted in the park grounds or in the parking areas. All vehicles must be properly locked. The park is not liable for theft, damage or accidents from or with the vehicles parked in the parking area.
Rules for using the rides
Our rides are constantly maintained and checked by TÜV. Some attractions have a minimum height for their use, sometimes there is also a maximum height. Please follow the instructions on the rides. You must always follow instructions given by the operating personnel. If individual attractions are not running for technical or organisational reasons, there will be no entitlement to a reduction or reimbursement of the admission price. This also applies if the operation of individual or all attractions has to be stopped to protect visitors due to weather conditions. If any rides are cordoned off, this must always be strictly observed, otherwise there may be a risk of physical injury or death. Children must never sit on, climb over, or be lifted over barriers. Please always exercise the necessary care. Anyone who has been drinking alcohol or taking drugs is not permitted to use our rides. The use of some rides and facilities requires good physical fitness and is carried out at your own risk. The safety equipment must be used and the safety regulations must be observed. People with heart, back and similar health conditions are not allowed to use all rides. The same applies to people who have a physical disability. The use of the Hell Coaster and the Super Swing is not permitted if you are pregnant. The use of play equipment on playgrounds is not permitted for adults. Specific age restrictions are binding and must be observed.
ALTERNATING RIDES – Please note
In bad weather (too cold/too wet/too hot), in the low season and/or when the number of visitors is low, individual rides will run alternately, i.e. one operator will operate more than one ride at different times. This is also because some rides require a minimum capacity utilisation in order to operate at all, for example the super swing.
Alternating operation 1: super swing + children’s chain carousel + dual wheel + interactive boat ride.
Alternating operation 2: elk ride + tractor ride + maypole flyer.
No alternating operation: hell coaster and funicular “WieLi”, these operate continuously.
Please also note the exits/signs in the park and on the rides.
List of prohibited items
Carrying weapons or dangerous objects (e.g. pistols, knives, knuckle dusters etc.) and any kind of discriminatory, violent or anti-constitutional object etc. is not permitted on the park grounds. You are not allowed to take sticks, pointed, bulky or loose objects on the attractions. In addition, you are not permitted to bring and operate drones or other remote-controlled toys or devices into the park.
Animals
Dogs can be brought into the park subject to the following rules: – Dogs must be kept on a lead throughout the Edelwies Nature and Leisure Park (short lead, max. 2m, no extendable lead) – Please use poo bags for your dog’s droppings. You can get these at the ticket office or at the dispensers set up in the park. Dogs may not be taken onto the rides – Dogs may not be lifted into the animal enclosures or placed on the barriers – Dogs may not be tied up without supervision – The playgrounds are off-limits to dogs. – Dangerous dogs within the meaning of the law on the keeping of dogs are not allowed in the park. – We accept no liability for damage caused by dogs. In such cases, the owner is solely liable. – The instructions of the staff must always be followed. – If a dog is conspicuous or the owner violates these rules, we reserve the right to expel the dog and the owner from the park in order to avoid disturbing other guests. Animals other than dogs are not allowed.
Entry and exit
Entry to the Edelwies Nature and Leisure Park is only permitted with a valid ticket through the marked entrance above the parking area. Children under the age of 10 are only permitted to enter if they are accompanied by a responsible adult to supervise them. All tickets are valid for the duration of the visit on the respective day and can be purchased online in advance in our shop. Children under 100 cm in height are admitted free of charge. Our day and evening tickets as well as season tickets entitle you to use all attractions (with the exception of the coin-operated excavator). The management reserves the right at any time to change the opening period and opening times of the park and, if necessary, to restrict access to the park to certain groups. Visitors are advised to consult the website before visiting the park. If the park’s capacity is exceeded, the park is entitled to deny any additional visitors access to the park. At least one accompanying person is required for every 10 children. All visitors must leave the park at closing time at the latest, if they do not leave they are liable to prosecution. At the request of park staff, visitors agree to show the contents of bags, backpacks and other containers that they want to bring with them into the park area. If necessary, checks will also be carried out on individuals. We ask for your understanding and assistance to ensure this can be carried out smoothly. The checks are in place to ensure your safety and the safety of others.
Smoking/Cannabis
Smoking is forbidden in the restaurants, around the attractions, in all waiting areas and where there are crowds of people. Due to the protection of children and young people, the consumption of cannabis is prohibited on our entire premises.
Clothing
Visitors must ensure that they wear appropriate clothing. You must wear outer clothing, shoes and at least shorts. Appropriate swimwear must be worn when using the spray park and the water playground. Wearing masks – other than face masks as a protective measure against Covid-19 – or completely covering the face – except for religious reasons – is prohibited. If you want to explore our nature park, sturdy shoes are recommended as the forest paths are sometimes challenging due to the slopes.
Advertising and offering goods and services
Advertising and offering goods and services, including making announcements, carrying out opinion polls, etc. is only permitted on our premises with the prior written approval of the management. Putting up posters and distributing brochures is not permitted.
Filming and taking photographs, video surveillance
Filming and taking photographs without commercial intent is permitted, except when operating fast-moving attractions, provided it does not restrict or disturb other visitors. Professional photography and film recordings are only permitted with the prior written consent of the management. On all fast-moving rides, filming using smartphones or other cameras is not permitted. You may only use an action cam (e.g. GoPro) if it is attached to a suitable chest strap on your body and, most importantly, properly secured. You must always follow instructions given by the park personnel. Some parts of the Edelwies Nature and Leisure Park are video-monitored to protect visitors. Film and photo shoots are often arranged at Edelwies Nature and Leisure Park. As far as possible, the areas or attractions affected will be identified. Please avoid these areas if you do not wish any of your photographs to be used later in public, or inform the photographer or film crew of this. If you do not do this, we assume that their use is permitted free of charge
Limitation of liability
Edelwies Nature and Leisure Park is liable for any damage caused by culpable violation of an essential contractual obligation by Edelwies Nature and Leisure Park or its employees or due to gross negligence or intentional acts. In the event of a breach of an essential contractual due to simple negligence, liability is limited to the foreseeable damage that is typical for this type of contract. Liability for death, physical injury or damage to health and liability under product liability laws, liability for fraudulently concealed errors and liability for the assumption of a guarantee of an item’s quality remain unaffected. Edelwies Nature and Leisure Park is not liable for items that are left or deposited in the park area. No liability is accepted for items (for example mobile phones, jewellery, cameras, clothing, etc.) that is damaged, destroyed or lost while using the rides, attractions or facilities.
Reporting damage
All park facilities are carefully maintained and monitored. However, if you nevertheless suffer damage through no fault of your own, you should report the damage at the ticket office before leaving the parking area. Also report any situation that causes you to believe that an incident could result in damage occurring later.
Owner’s rights
Edelwies Nature and Leisure Park is entitled to remove any persons who violate the park rules at their own discretion without compensation.
We would like to expressly point out that we do not tolerate verbal or physical abuse of any kind towards other visitors or our staff and will therefore exercise our domiciliary rights. Such behaviour – irrespective of legal issues – means that we will no longer allow such persons into the park, either temporarily or permanently. Offences against this regulation can be punished as trespassing. The same applies to false malicious reviews or fake reviews. In all these cases, neither annual tickets nor day tickets can be purchased.
Cleanliness/green spaces
Every park visitor is obliged to respect the environment during their visit to the park: Waste must be disposed of in the designated and clearly marked containers. Visitors must keep to the marked paths. Barriers, plants, flowers and lawns should be respected.
Setting up tents, beach shells or other shading devices of your own is not permitted. The use of the green areas for picnics and the associated use of large picnic blankets is prohibited.
Opening times
You can find our relevant opening times on our homepage. We reserve the right to make changes – even at short notice – due to weather conditions or for other reasons. In the event of bad weather, please check our homepage to find out whether the park is closed due to the weather so that you do not have to travel unnecessarily.